The Good Business Charter commits organisations to:
Real Living Wage
The GBC requires all employers to pay all directly-employed staff the real living wage and pay or have a plan in place, to pay regularly-contracted staff the real living wage as set out by the Living Wage Foundation.
Fairer Hours and Contracts
The GBC requires a fair approach to zero hours contracts, including fair shift scheduling and cancellation policy, and proper consideration given to contracts with guaranteed hours.
Employee Well-being
The GBC requires all employers to actively support and encourage employee well-being and ban unreasonable penalties for legitimate sickness.
Employee Representation
The GBC requires all employers to have mechanisms where every employee can make suggestions or raise issues with senior management and ensure there is a voice that represents employees in strategic decision making.
Equality, Diversity and Inclusion
The GBC requires employers to have robust measures in place to encourage diversity and inclusion at key stages of recruitment, training and retention, and address disadvantage and discrimination.
Environmental Responsibility
The GBC requires organisations to identify their main direct and indirect environmental issues and seek to minimise any potential negative impact by continually striving to improve environmental performance.
Pay Fair Tax
The GBC requires organisations to commit to paying their taxes, not engage in tax avoidance and commit to be transparent in their relationship with HMRC.
Commitment to Customers
The GBC requires organisations to publish their commitment to their customers on their website and gather and monitor customer feedback, looking at ways to address concerns.
Ethical Sourcing
The GBC requires organisations to have a robust, responsible procurement process that addresses the standards set out in the Ethical Trading Initiative Base Code through a process of continuous improvement.
Prompt Payment to Suppliers
The GBC requires organisations to pay their suppliers on time, within at most 60 days, including paying small suppliers within 30 days.